Terms & Conditions

General Terms & Conditions

Please read these Terms and Conditions carefully as these conditions incorporate the basis on which bookings for the Zog Villas Terms and Conditions below are for bookings made directly via the hotels’ websites and payments via payment Gateway systems through Zog Villas (Thailand). These villas may be operated by different entities and you will be directed to the corresponding Terms and Conditions for your reservation.

By using this site, you agree to be bound by these Terms and Conditions.

We may revise these Terms and Conditions from time to time by updating this posting.

The revised terms will take effect when they are posted.

Your use of some parts or features of the site may be governed by additional Terms and Conditions. Where this is the case you will be notified accordingly of those additional Terms and Conditions.

Early Check-Out

Guests will be Charged in Full if check out Early for any reason guests need to insurance themselves against any complications that may arise.

Late Check-Out

On request. Please contact luck the resort Manager

Additional fees Will apply.

Guarantee Policy

A valid credit card is required at booking time. The credit card used at the time of booking must be presented by the guest together with positive identification upon check-in at the property. An imprint or swipe of the card will be taken upon check-in.

Upon departure from the property, all fees for services rendered shall be payable by the guest and where necessary the credit card will be debited by the property for the fees.

The property shall debit the credit card for all cancellations, no shows or for any damages  caused by the guest to the property howsoever arising.

This transaction constitutes an electronic transaction and a binding agreement in terms of which the guest authorises the property to debit the credit card as stated above and the guest’s written signature shall not be required for authorisation purposes.

Deposit Policy

A deposit will be required of the first night off the stay taken on booking with the full paynment taken 14 days before arrival after full payment has been taken no refund will be posible

Booking.com/Air Bnb And any non direct booking channels have there own specific cancelations policys these legally supersede any on terms and conditions on this section

Cancellation Policy

Each rate booked at a Zog Villas is subject to a Cancellation Policy. Failure to Check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy of the rate booked. We reserve the right to cancel or modify reservations under the circumstances where it appears that a customer has provided an invalid credit card, engaged in fraudulent or inappropriate activity, or the reservation contains or resulted from a mistake or error. In addition, we also reserve the right to cancel or amend bookings if they do not adhere to our Terms and Conditions. If a guest chooses to shorten their stay or check out early, a penalty charge will apply, as detailed in the Cancellation Policy associated with the rate booked. In the cases of the aforementioned booking cancellations, Zog Villas has no obligation to guarantee new available bookings or best rates. A new booking at the best available rate will need to
be made by the guest at the time of the new reservation.

Booking.com/Air Bnb And any non direct booking channels have there own specific cancelations policys these legally supersede any on terms and conditions on this section

If we Cannot take the First night deposit within 48 hours of booking or immediately if the stay is within the next 14 we reserve the right to cancel the reservation

Pricing Errors

Zog Villas and its affiliates reserve the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time via direct or via booking channels

Foreign Currency

Only the currency confirmed within your reservation is confirmed.


As a condition of your use of this website, you warrant to Zog Villas that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions and notices.

Although Zog Villas may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on this website, Minor Hotel Group is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Zog Villas will fully cooperate with any law enforcement authorities or court order requesting or directing Zog Villas to disclose the identity of anyone posting any such information or materials.

Limitation of Liability

Notwithstanding anything contained in these Terms and Conditions to the contrary, Zog Villas and its affiliates shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non-performance of obligations under these Terms and Conditions.


Zog Villas strongly recommends you purchase Comprehensive Travel Insurance. We suggest that the policy include, but not be limited to, the following coverage – loss of payment through cancellation, loss or damage to personal baggage, loss of money and medical expenses we also recommend that you check that the insurance includes use of motorised scouters or any water sports if going to participate.

Links to Third Parties

Minor Hotel Group does not control any third-party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. Minor Hotel Group provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Minor Hotel Group of the linked website or any information contained in it.

Governing Laws and regulations of the country hosting the site

The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location.

The site is governed by the laws of Thailand.


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